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Service Survey


Service Survery

If you had some work completed by Phoenix Digital Imaging, your feedback is appreciated. Complete the form below to help us better serve your needs.

About You (optional)

Your Name (optional)  

Your Email Address (optional)  

About Us / About the Call

Date of Service    

Type of Equipment  

Do you have a maintenance contract for this equipment?
Yes   No

Would you like to be contacted about adding a maintenance contract for this equipment?
Yes   No

Technician's Name  

Upon arrival, did the technician introduce himself & greet you?
Yes   No

Before departure, did the technician explain the work performed during the service call?
Yes   No

Did the technician leave your work area looking as it did when he arrived?
Yes   No

How would you rate the competence of the technician?
Excellent   Good   Average   Fair   No

Was the technician helpful, friendly and courteous?
Excellent   Good   Average   Fair   No

How would you rate the appearance of the technician?
Excellent   Good   Average   Fair   No

What is your overall rating for this visit?
Excellent   Good   Average   Fair   No

If you have any comments of suggestions, please let us know.
 

 

 


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